Office Coordinator (with CNA or Caregiving Background) On-Call

Silver Spring, MD, USA
6 days ago

Description

Runs daily office operations and scheduling, communicates with clients and field staff, and provides light field support when needed.


Requirements

  • CNA or caregiving experience required (understanding of field work).
  • Strong organization, multi-tasking, and written/verbal communication.
  • Proficient with Microsoft Office/Google Workspace; learns new tools quickly.
  • Valid driver’s license and reliable transportation.
  • Prior office coordination/scheduling experience preferred.

Bonuses

Benefits

Responsibilities

  • Coordinate schedules, visit confirmations, and shift changes; resolve coverage gaps.
  • Intake calls: capture client needs; prepare basic case details for RN review.
  • Track documentation (care plans, visit notes, incident forms) for completeness.
  • Support onboarding (credential tracking, orientation scheduling).
  • Communicate promptly with clients/families and field staff; maintain professional tone.
  • Provide occasional field/companionship support during urgent staffing needs.
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